Sourcing

How to Find UGC Creators for Your Brand: 5 Ways Compared

Marketplace, agency, freelancer, direct outreach or your own customers: how each way of finding UGC creators works, what it costs and which fits your brand.

In short: There are five practical ways to find UGC creators: a self-serve marketplace, a full-service platform or agency, a subscription platform, direct outreach to creators you find yourself, and your own customers. They trade money against time: the more you delegate, the more you pay; the more you do yourself, the cheaper it is and the more work you take on. Below is how each works, what it costs according to published guides, and how to vet the creators you find.

Decide three things first

  1. Volume: a handful of videos for a launch, or a steady stream for paid social?
  2. Budget: a fixed monthly cost, or pay per video?
  3. Your time: can you brief, review and manage creators yourself, or do you want someone else to?

1. Self-serve marketplace

How it works: you post a brief, creators apply or submit, you choose and review. Cost: a marketplace comparison from soona puts self-serve marketplaces at about $100–$150 per piece of content. Effort: higher — the guide notes they require more hands-on management. Watch out for: uneven quality, so review every submission before you pay. This is the model Usicri uses.

2. Full-service platform or agency

How it works: the provider matches creators, gives creative direction and manages the process. Cost: higher. The same comparison lists one full-service UGC platform at $89+ per video with full rights; an Insense guide puts traditional agency retainers at $2,000–$10,000+ per month. Effort: low for you. Watch out for: retainers that outpace what you actually use.

3. Subscription platform

How it works: you pay a monthly fee for access to a creator network and tools, plus what you pay the creators. Cost: published guides list monthly platform fees from about $400–$500 for self-serve access up to $500–$1,800+ on some platforms, often with a marketplace fee of 10–20% on top. Effort: medium. Watch out for: the subscription costing more than the videos in a month where you do not use it.

4. Direct outreach

How it works: you search Instagram, TikTok or other communities for creators in your niche and contact them yourself. Cost: just the creator’s fee — but your time, and there is no built-in payment, brief or rights handling. Effort: highest. Watch out for: rights and payment terms agreed in a chat message (get them in writing), and the rules on unsolicited commercial messages, which many countries apply even to business-to-business contact — check the rules where you and the creator are based before you send messages in bulk.

5. Your own customers

How it works: you invite people who already buy from you to film a video. Cost: often product or a small fee. Effort: medium. Watch out for: permission. A customer’s public post is not a licence to reuse it — ask, and keep the agreement in writing. See UGC usage rights explained.

The five ways compared

WayBest forHow you payYour effort
Self-serve marketplacePay-as-you-go, small to medium batchesPer videoMedium–high
Full-service platform / agencyHands-off, larger programsPer video or monthly retainerLow
Subscription platformSteady, ongoing volumeMonthly fee + creatorsMedium
Direct outreachA specific niche or lookCreator’s feeHigh
Your own customersAuthentic, low-budget contentProduct or small feeMedium

How to vet a creator

  • Look at the portfolio, not the follower count. Is the lighting good, the audio clear, the first line strong?
  • Check category experience. Have they filmed skincare, makeup or fashion before?
  • Match them to your audience. Beauty guides suggest matching creators by skin type, tone, age and concerns — and using a variety of them.
  • Ask for a sample or a short trial brief if you are unsure.
  • Read how they communicate. Clear, prompt and professional is a good sign.

Get the terms right before anything is filmed

  • The price and what it includes (length, revision rounds, delivery date).
  • The rights you need — paid ads, duration, editing (see what UGC creators charge for how rights change the price).
  • Clear brief with do’s and don’ts (brief template).

How many creators, and how big a first budget

A beauty-UGC guide recommends three to five creators per product per campaign cycle. For a first round, three to five videos from different creators at a price you set is enough to see which formats and faces work, without committing to a subscription or a large batch.

Finding creators on Usicri

On Usicri the creators come to your campaign. You set the payout per approved video, describe what you need, choose whether you provide the product and how many videos you want. Creators see the price and open spots before they start, film to your brief, and you watch each submission before deciding. You are charged only when you approve a video — the payout you set plus a platform fee of 0%, with no subscription and no minimum spend. The approved, paid video comes with a licence that covers your advertising. If you would like to look around first, open campaigns are listed publicly.

Frequently asked questions

How many creators should I work with?

One beauty-UGC guide recommends three to five creators per product per campaign cycle, so you get variety and can retire tired videos without stopping your ads.

How much should my first budget be?

Start with three to five videos at a price you set, not a large batch. That is enough to see which formats and creators work before you scale.

Can I use customer photos and videos I find online?

Only with the creator’s permission. A public post is not a licence to reuse it — ask, and keep the agreement in writing. See UGC usage rights explained.

Sources & further reading

  1. soona: The best UGC platforms in 2026
  2. Insense: UGC creator rates 2026
  3. Youdji: Best UGC platforms for brands and agencies (2026)
  4. Billo: UGC for beauty and skincare brands
  5. JoinBrands: How much do UGC creators charge? 2026 rate guide

Figures and rules quoted from these sources were checked when the article was last updated. Prices in particular vary widely by creator, niche and country.

Keep reading